Today, February 1, 2019 is called "DNS FLAG DAY".?? This is the day where all non-EDNS compliant servers will begin to be ignored by the Internet as a whole.?? A consortium of major network providers and public companies have agreed to stop enabling older DNS implementations as of today.All TekOps/Subspace hosted domains (thousands) are fully ... Read More »
Dear Client,Our offices will be closed from December 24, 2018 through January 1, 2019 allowing our employees to spend time with their families.?? SLAs in extended Service Contracts will be covered as agreed, continue using the access methods in your agreement with us.?? Email support will generally be able to reply within one business day during ... Read More »
Unfortunately a vendor maintenance will take place on **Thursday, October 18 at 04:00 PM - 08:30 PM EDT | 20:00 - 00:30 UTC**. Please note that this maintenance date is final and cannot be changed. Our team has taken great care to minimize any unnecessary downtime. This being said, however, there will still be a downtime of approximately 3 hours ... Read More »
All,Due to the high volumes of spam coming into our support department we regret to inform you that we are no longer accepting email to our support addresses from all sources.In order to submit a ticket to our support department through email you must have your email address in your account.?? You can update your profile and add other contacts ... Read More »
Dear Customers, Please be informed our carrier is performing a maintenance that will affect some of our customers and our tekops/subspace website.The maintenance is to be performed on March, 24 at 6:00 AM EST. During this update some or all of your services may be unavailable.If you have questions you can reach us at email@example.com ... Read More »
Our offices will be closed over the 4-day holiday from Thursday November 22, 2012 through Sunday November 25, 2012.
We will continue to manage/monitor the infrastructure supporting your systems. and our cloud.
SubSpaceNetworks, Inc. Customer Service Team
We are upgrading our billing system the weekend of August 24th, 25th, and 26th.
You may have limited access to the support area or purchasing for a few hours.
If you have any questions and can't email firstname.lastname@example.org please email email@example.com.
Our carrier has scheduled a software upgrade to routing equipment in one of their facilities that may affect our visibility and the visibility of your websites. Their notification: ...this Saturday to Sunday night starting at 02:00 am EST. During the maintenance we are planning to upgrade operating system on our network equipment to improve ... Read More »
Our business and support offices will be closed July 19, 2012 through July 22, 2012 for training.?? They will re-open Monday July 23, 2012.
Please submit any requests for support to firstname.lastname@example.org.
Partial re-numbering of our network was completed with little or no downtime to any of our customers.