MARCH 24, 2013 MAINTENANCE PLANNED

Dear Customers, Please be informed our carrier is performing a maintenance that will affect some of our customers and our tekops/subspace website.The maintenance is to be performed on March, 24 at 6:00 AM EST. During this update some or all of your services may be unavailable.If you have questions you can reach us at [email protected] ... Read More »

23rd Mar 2013
We Will Be Closed All 4 Days of Thanksgiving 2012

Our offices will be closed over the 4-day holiday from Thursday November 22, 2012 through Sunday November 25, 2012.

We will continue to manage/monitor the infrastructure supporting your systems. and our cloud.

Thank you,

TekOps, Inc.

SubSpaceNetworks, Inc. Customer Service Team

??

20th Nov 2012
Customer Service and Billing System Upgrade

We are upgrading our billing system the weekend of August 24th, 25th, and 26th.

You may have limited access to the support area or purchasing for a few hours.

If you have any questions and can't email [email protected] please email [email protected].

Thank you,

Customer Service

SubSpaceNetworks, Inc.

24th Aug 2012
Scheduled Network Upgrade Saturday Night

Our carrier has scheduled a software upgrade to routing equipment in one of their facilities that may affect our visibility and the visibility of your websites. Their notification: ...this Saturday to Sunday night starting at 02:00 am EST. During the maintenance we are planning to upgrade operating system on our network equipment to improve ... Read More »

23rd Aug 2012
Offices and Support Closed July 19, 2012 through July 22, 2012 for training

Dear Client,

Our business and support offices will be closed July 19, 2012 through July 22, 2012 for training.?? They will re-open Monday July 23, 2012.

Please submit any requests for support to [email protected].

Thank you,

SubSpaceNetworks, Inc.

18th Jul 2012
Partial Network Renumbering Completed

Partial re-numbering of our network was completed with little or no downtime to any of our customers.

??

Thank you,

SubSpaceNetworks, Inc.

19th Mar 2012
*** MIGRATION FOR 2/24 RESCHEDULED TO 3/2 ***

Our migration, planned on 2/24 has been moved due to technical conflicts. We are re-scheduling for 3/2 (March 2) and will update our TWITTER page with announcements through the migration.?? Be sure to subscribe to our twitter feed.?? Contact our [email protected] if you have any questions.

??

??

21st Feb 2012
*** MIGRATION SCHEDULED FOR 2/24 ***

All, we are planning on migrating to a new server platform on February 24.?? The outages and issues with the current configuration have been unacceptable.?? Thank you for your patience and support and valued feedback.?? Please keep checking our customer service portal and our TWITTER page for status.

19th Feb 2012
EMERGENCY UPGRADE PHP

We performed an emergency upgrade to PHP this morning in our shared hosting environment due to security issues with the current version that recently became known.

Regards,

Customer Service.

15th Feb 2012
Remember, we do YAHOO! Too!

If you have a Yahoo! based small-business website and could not move it away from Yahoo! because it is connected to Yahoo! we can help. We can host most Yahoo! template-generated (site solution) websites completely on our servers. We have taken the time to support Yahoo!'s "Site Solution" functionality. Yahoo! is a registered trademakr of Yahoo!, ... Read More »

13th Sept 2011